Terms and Conditions

This website/app is managed by the Veglora Protect team. Throughout this website/application, the terms “we”, “us” and “our” refer to the Veglora Protect team. Veglora Protect offers this website/application, including all the information, tools and services available on this site, to you, the user, on condition that you accept all the terms, conditions, policies and notices set out herein.

By visiting our site and/or making a purchase from us, you are using our “Service” and agree to be bound by the following terms and conditions (“TERMS AND CONDITIONS”, “Terms”), including any additional terms, conditions and policies referred to herein and/or available via hyperlink. These TERMS AND CONDITIONS apply to all users of the website, including, but not limited to, visitors, suppliers, customers, merchants and/or content contributors.

Please read these TERMS AND CONDITIONS carefully before accessing or using our website or app. By accessing or using any part of the site, you agree to be bound by these TERMS AND CONDITIONS. If you do not agree to all the terms and conditions of this agreement, you must not access the website/application or use any services. If these TERMS AND CONDITIONS are deemed to be an offer, acceptance is expressly limited to these TERMS AND CONDITIONS.

Any new features or tools added to the current shop shall be subject to these TERMS AND CONDITIONS. You may view the most recent version of the TERMS AND CONDITIONS at any time on this page. We reserve the right to update, amend or replace any part of these TERMS AND CONDITIONS by publishing updates and/or amendments on our website/app. It is your responsibility to check this page periodically for any changes. Your continued use of or access to the website/app following the publication of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS AND CONDITIONS

By accepting these TERMS AND CONDITIONS, you agree not to use our products for any illegal or unauthorised purpose, nor to breach, whilst using the Service, any applicable law in your jurisdiction (including, but not limited to, copyright laws).

You must not transmit any worms, viruses or any other code of a destructive nature.

Any breach of these Terms will result in the immediate termination of the Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason and at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmission over various networks; and (b) modifications to comply with and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, your use of the Service, or your access to the Service or to any contact on the website/application through which the Service is provided, without our express written authorisation.

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We accept no liability should the information made available on this website be inaccurate, incomplete or out of date. The material on this website is provided for general information purposes only and must not be regarded or relied upon as the sole basis for making decisions without consulting primary sources of information that are more accurate, complete and up to date. Any use of the material on this website is at your own risk.

This website may contain historical information. Historical information, by its nature, is not current and is provided for reference purposes only. We reserve the right to amend the contents of this website at any time, but we are under no obligation to update the information on our website. You agree that it is your responsibility to monitor any changes made to our website.

SECTION 4 – CHANGES TO THE SERVICE AND PRICES

The prices of our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time and without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online via the website/app. Such products or services may be available in limited quantities and are subject to return or exchange only in accordance with our Returns Policy.

We have made every effort to display as accurately as possible the colours and images of our products in the shop. However, we cannot guarantee that the colours displayed on your computer screen will be accurate.

We reserve the right, but are under no obligation, to limit the sale of our products or services to any person, geographical region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service offered. All product descriptions or prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time. Any offer of products or services on this website is void where prohibited by law.

We do not guarantee that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, nor that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed. At our sole discretion, we may limit or cancel quantities purchased per person, per household or per order. Such restrictions may include orders placed from the same customer account, using the same credit card, and/or orders using the same billing and/or delivery address. Should we amend or cancel an order, we may attempt to notify you by contacting you via the email address and/or billing address/telephone number provided at the time of ordering. We reserve the right to restrict or prohibit orders which, in our sole discretion, appear to be placed by resellers or distributors.

You agree to provide up-to-date, complete and accurate purchase and account information for all purchases made in our shop. You agree to update your account and other details promptly, including your email address, credit card numbers and expiry dates, so that we can complete your transactions and contact you if necessary.

For further details, please refer to our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control or supervision.

You acknowledge and agree that access to such tools is provided ‘as is’ and ‘as available’, without any warranty, representation or condition of any kind and without any endorsement. We accept no liability arising from or in connection with your use of any optional third-party tools.

Your use of any optional tools offered via the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms and conditions under which such tools are provided by the relevant third-party providers.

In the future, we may also offer new services and/or features via the website/application (including the release of new tools and resources). Such new features and/or services shall also be subject to these TERMS AND CONDITIONS.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include third-party materials.

Third-party links on this site may direct you to third-party websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of such sites, and we do not guarantee or accept any liability for third-party materials or websites, or for any other third-party materials, products or services.

We accept no liability for any damage or loss arising from the purchase or use of goods, services, resources, content or any other transaction carried out via third-party websites. Please read the policies and practices of such third parties carefully and ensure you understand them before entering into any transaction. Any complaints, disputes, concerns or enquiries regarding third-party products must be addressed directly to the third parties concerned.

SECTION 9 – COMMENTS, FEEDBACK AND OTHER USER CONTRIBUTIONS

If, at our request, you send us specific materials (for example, competition entries) or, without our request, you send us creative ideas, suggestions, proposals, plans or other material, whether online, by email, post or otherwise (collectively, ‘comments’), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and use in any way and on any medium the comments you send to us. We have no obligation, and shall have no obligation, (1) to keep the comments confidential; (2) to pay any compensation for the comments; or (3) to respond to the comments.

We may, but are under no obligation to, monitor, edit or remove content which, in our sole discretion, we consider to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or which infringes the intellectual property rights of third parties or these TERMS AND CONDITIONS.

You agree that your comments will not infringe any third-party rights, including copyright, trade marks, privacy, rights of personality or other personal or proprietary rights. You further agree that your comments will not contain defamatory or otherwise unlawful, offensive or obscene material, nor computer viruses or other malware that could in any way compromise the operation of the Service or any related website or application. You must not use a false email address, pretend to be someone else, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for the comments you post and their accuracy. We accept no liability for comments posted by you or by third parties.

SECTION 10 – PERSONAL INFORMATION

The submission of personal information via the shop is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, our website or the Service may contain information with typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, delivery charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to amend or update information or cancel orders if the information contained within the Service or on any related website or app is found to be inaccurate at any time and without prior notice (including after an order has been placed).

We accept no obligation to update, amend or clarify the information contained in the Service or on any related website or app, including, but not limited to, pricing information, except as required by law. No date of update or revision specified on the Service or on any related website or application shall be construed as an indication that all information contained on the Service or on any related website or application has been amended or updated.

SECTION 12 – PROHIBITED USES

In addition to the other prohibitions set out in the TERMS AND CONDITIONS, you must not use the website or its content: (a) for any unlawful purpose; (b) to solicit others to commit or participate in unlawful acts; (c) to breach any international, UK or local regulations, rules, laws or ordinances; (d) to infringe our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to send false or misleading information; (g) to upload or transmit viruses or any other form of malicious code that may be used in any way to compromise the functionality or operation of the Service or any related website/application, other websites or the Internet; (h) to collect or track the personal information of others; (i) to send spam, engage in phishing, pharming or pretexting, or to use spiders, crawlers or scrapers; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website/application, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website/application in the event of a breach of any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, warrant or represent that the use of our Service will be uninterrupted, timely, secure or error-free.

We do not guarantee that the results obtainable from using the Service will be accurate or reliable.

You agree that from time to time we may suspend the Service for indefinite periods or discontinue it at any time, without notice.

You expressly agree that your use of the Service, or your inability to use it, is at your sole risk. The Service and all products and services provided through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’, without any representation, warranty or condition of any kind, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.

Under no circumstances shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim or direct, indirect, incidental, punitive, special or consequential damages of any kind, including, but not limited to, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs or similar damages, whether based on contract, tort (including negligence), strict liability or otherwise, arising out of your use of any service or product purchased via the service, or for any other claim related in any way to your use of the service or any product, including, by way of example, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of using the Service or any content (or product) published, transmitted or otherwise made available via the Service, even if we have been advised of the possibility of such loss or damage. As some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the fullest extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless us and our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable legal fees, made by any third party arising out of or in connection with your breach of these TERMS AND CONDITIONS or the documents incorporated herein by reference, or your breach of any law or the rights of any third party.

SECTION 15 – SEVERABILITY

If any provision of these GENERAL TERMS AND CONDITIONS is held to be unlawful, void or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severed from these GENERAL TERMS AND CONDITIONS; such determination shall not affect the validity and enforceability of the remaining provisions.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties arising prior to the date of termination shall remain in force even after the termination of this agreement.

These GENERAL TERMS AND CONDITIONS shall remain in force until terminated by you or by us. You may terminate these GENERAL TERMS AND CONDITIONS at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our website.

Should, in our sole discretion, you fail to comply with, or should we suspect that you have failed to comply with, any term or provision of these GENERAL TERMS AND CONDITIONS, we may also terminate this agreement at any time without notice, and you shall remain liable for all amounts due up to and including the date of termination; and/or, as a result, we may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

Our failure to enforce or exercise any right or provision of these TERMS AND CONDITIONS shall not constitute a waiver of such right or provision.

These TERMS AND CONDITIONS and any policies or operating rules published by us on this website or in connection with the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, by way of example, previous versions of the TERMS AND CONDITIONS).

Any ambiguity in the interpretation of these GENERAL TERMS AND CONDITIONS shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

In order to provide a better service to all our visitors and valued users, we have recently implemented the following updates: This Agreement shall be governed by the laws of the United Kingdom, together with any other applicable local laws relevant to the trader’s operations. This includes, by way of example, the laws of the place where the merchant’s business is registered (LDN), the jurisdictions in which the merchant carries out its business, the locations where customers or cardholders are situated, and any legal or regulatory requirements applicable to our acquiring partners, payment processors and service providers. All applicable laws shall apply without regard to any principles of conflict of laws.

SECTION 19 – CHANGES TO THE TERMS AND CONDITIONS

You can view the most recent version of the TERMS AND CONDITIONS at any time on this page.

We reserve the right, at our sole discretion, to update, amend or replace any part of these TERMS AND CONDITIONS by publishing updates and amendments on our website/app. It is your responsibility to check our website/app periodically for any changes. Your continued use of, or access to, our website/app or the Service following the publication of any changes to these TERMS AND CONDITIONS constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION

If you have any further questions or concerns, please contact us via our Help Centre .